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Refunds Policy

Thank you for choosing The Noble Art for your boxing needs. We're dedicated to providing you with high-quality products and a transparent shopping experience. Please read our refunds policy carefully to understand the conditions under which a refund can be initiated.
 

1. General Policy

All purchases made on our website are subject to the terms and conditions of this refund policy. By placing an order at The Noble Art, you agree to these terms.
 

2. Refund Eligibility

  • Defective Products: We stand by the quality of our products. Refunds are only available for products that are confirmed to be defective due to manufacturing errors. If you believe your product is defective, please contact us within 14 days of receiving your order to initiate a refund process.

  • How to Report a Defective Product:

    1. Contact our support team via frankgnobleart@gmail.com.

    2. Provide a detailed description of the defect and attach clear photographs showing the defect.

    3. Include your order number and contact information in your communication.

Upon receipt of your claim, we will inspect the information provided and, if the defect is confirmed, we will process your refund. The refund will be issued to your original payment method within a certain number of days, depending on your card issuer's policies.

3. Non-refundable Items

Please note that we cannot accept returns or offer refunds in cases other than defects in the products. All sales are final unless the product is defective.

4. Customs Duty for EU Orders

Customs Duty and Taxes: Orders shipped to the European Union (EU) may be subject to customs duties and taxes at the point of receipt. These charges are determined by the local customs office and must be borne by the recipient. The Noble Art is not responsible for the payment of these additional charges.

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